SigningHub records high-level activities with date and time stamps, along with additional details, to create a comprehensive audit trail. Five main categories of activities are logged:
Account/User activities
Document activities
Settings-related activities
Billing activities
Enterprise-related activities
Each of these categories includes a variety of specific actions, ensuring a clear, detailed record of system usage and changes.
Account/User activities:
When you create an account
When you activate your account
When you log in
Click the 'Activity' option from the navigation panel. To see the details of any activity, click on it and the details will be shown in the information panel.
When you log out
When you are invited by an enterprise admin
When you accept an invitation
When you decline an invitation
When your login attempt fails
When you request a password reset
When your session times out
When you change your account password
When you upgrade your account
When your account is locked
When your account is unlocked
When you download an Excel report of registered users
When you download an Excel report of user invitations
Document activities:
When you upload a document
When you add a file from the library
The original format of the uploaded document
When the document converts to PDF format after upload
When you open a document
When you close a document
When you add a contact in a document
When you add a comment to a document
When you add an attachment to a document
When you add a text field to a document
When you fill in a form field in a document
When you update form field text in a document
When you add initials to a document
When you add an in-person signature to a document
When you sign a document
When you sign an electronic seal
The capacity with which you signed a document
The signing reason for signing a document
When you share a document
When you recall a document
When you review a document
When you decline a document
When you host in-person signatures
When you update a document
When you rename a document
When you delete a document
When you print a document
When you download a document
When you add a file to the library
When you add a document template
When you apply a document template
When you complete a document workflow
When you replicate a workflow
When you move a document to a folder/shared space
Settings-related activities:
When you update general settings
When you change the account password
When you update the account security question
When you update locale settings
When you update signature settings
When you update electronic seal signature settings
When you update signature appearance settings
When you add a contact
When you update a contact
When you delete a contact
When you import a CSV file to add contacts
When you add a group
When you update a group
When you delete a group
When you add a template
When you update a template
When you delete a template
When you add a SmartForm
When you update a SmartForm
When you delete a SmartForm
When you upload/add a file to the library
When you move a file in the library to a personal library folder
When you update a file from the library
When you delete a file from the library
When you create a personal library folder
When you rename a personal library folder
When you delete a personal library folder
When you update a notification email
When you update a notification email content
When you reset a notification email to default
When you add a legal notice
When you update a legal notice
When you delete a legal notice
When you delegate your signing authority
Billing activities:
When you make an online payment
When you cancel an agreement with Worldpay
Enterprise-related activities:
When you update the enterprise profile
When you change a user role
When you delete a user
When you invite a user
When you import a CSV file to invite users
When you resend an invitation to a user
When you delete an invitation
When you register a single user
When you register bulk users
When you update Active Directory user settings
When you add a new role
When you update an existing role
When you delete an existing role
When you clone an existing role
When you add an enterprise contact
When you update an enterprise contact
When you delete an enterprise contact
When you import a CSV file to add enterprise contacts
When you add a new enterprise group
When you update an existing enterprise group
When you delete an existing enterprise group
When you add an enterprise template
When you update an enterprise template
When you delete an enterprise template
When you clone an enterprise template
When you upload/add a file to the enterprise library
When you move a file in the library to an enterprise library folder
When you update a file from the enterprise library
When you delete a file from the enterprise library
When you create an enterprise library folder
When you rename an enterprise library folder
When you delete an enterprise library folder
When you add an electronic seal
When you update an electronic seal
When you delete an electronic seal
When you update a notification email
When you update a notification email content
When you reset a notification email to default
When you update application integration settings
When you update report settings
When you update document settings
When you add an enterprise legal notice
When you update an enterprise legal notice
When you delete an enterprise legal notice
When you add a certificate filter
When you update a certificate filter
When you delete a certificate filter
When you enable your enterprise user
When you disable your enterprise user
When you update the enterprise default settings
When you update enterprise branding
When you export an enterprise template
When you import an enterprise template
When you export an enterprise library file
When you import an enterprise library file