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Locale

SigningHub recommends to specify your regional information, so that your account configurations can be customised according to your geographical location. Once specified, SigningHub will start manipulating your document transactions according to your time zone, and will change the entire interface into your language.

Supported Languages:

Currently, SigningHub supports more than 20 international languages (i.e. English, Dutch, Arabic, Spanish, Russian, French, Hindi, Japanese, Chinese, Greek, Norwegian, Romanian, etc.) to enable the global users to send documents for signature in their native language.


Specify your locale information

  1. Click "Configuration" then click "Personal information" under Profile & Security options in Personal Configuration section.

  2. Expand "Locale" tab and click "Edit" button.

  3. Complete the fields accordingly, i.e. specify your country, time zone and language. From the "Language" field select your desired language to use SigningHub in. The entire GUI of your SigningHub account will be displayed in the selected language.


  1. ​SigningHub can also determine and set your locale information (i.e. Country and Time zone) on the basis of your GeoIP.

  2. If the Language and Country were specified at the time of user registration/account registration, the specified values will reflected on the Locale screen. If the values were not specified, the default values are fetched.

Click the "Save changes" button.

Set up your SigningHub profile

SigningHub lets you configure your personal information, password, security questions and locale in your SigningHub profile.

Configure your personal information

  1. Click "Configuration" then click "Personal information" under Profile & Security options in Personal Configuration section.

  2. Expand "Information" tab and click "Edit" button.

  3. Specify your information in the related fields.

  4. Click "Save changes".


See the fields description below.

User Information

Fields
Description
  1. If the "Restrict users from editing fields" option is selected in the role settings, the job title and or company fields will be disabled according to the role configuration.

  2. Even if a user is restricted from editing their job title and/or company, both the enterprise administrator and any user whose role includes permission to edit user details will still be able to modify these fields.

  3. If the "Restrict user from editing fields" option is enabled in the user's role and the user is auto provisioned through Microsoft Active Directory, any mismatch between their job title and or company in Microsoft Active Directory and SigningHub's Personal Configurations will result in the values from Microsoft Active Directory being mapped onto SigningHub, except when the values in Microsoft Active Directory are empty or null.

Mobile Number

Field to specify your mobile number with country and area code. Click the "Verify" link to check the specified number. An OTP will be sent on your device for verification.The specified number will be used to send OTP authentication codes on your mobile device, if OTP authentication is enabled in your service plan. By default, the specified number is displayed partially masked to comply with the GDPR policy. Click to view the complete number.

Job Title

Field to specify your job title. The specified name will be used in the auto filling of (related) form fields during signing operations.

Company Name

Field to specify your company name. The specified name will be used in the auto filling of (related) form fields during signing operations.

  • If the "Restrict users from editing fields" option is enabled in the user's role and the user is provisioned through Azure Active Directory or via SCIM provisioning through Azure Active Directory, any mismatch between their job title and or company in Azure Active Directory and SigningHub's Personal Configurations will result in the values from Azure Active Directory being mapped onto SigningHub, except when the values in Azure Active Directory are empty or null.

  • Picture

    Field to browse your display picture. The selected picture will also be shown in your signature verification dialog and in your signing comments.

    Name

    Field to specify your name. The specified name will be used in SigningHub for your identification.

    Email

    Read-only field to show your email address that is registered as SigningHub account ID.

    Role

    Read-only field to show your assigned role in SigningHub.

    Cloud Signature Consortium (CSC) User ID

    Specify the Cloud Signature Consortium (CSC) User ID. This user ID will be used for performing signatures using the Cloud Signature Consortium (CSC) server where "Client Credentials" has been selected as the "Auth Type" in the CSC Connector.

    Cloud Signature Consortium (CSC) User ID field will be shown only if a CSC Signing Sever has been configured in the user's Service Plan.

    National ID

    Field to specify your RUT/ RUN/ eID or any unique identifier. This is an optional field and is used for your system-wide identification in addition to your email ID. When specified, this ID can be used in the following areas:

    • The Workflow screens related to recipient, i.e. Add Recipient, Update Recipient, Replace Recipient, etc.

    • The Template screens related to recipient adding and updating

    • The document viewer screen

    • The "Advanced Search" dialog of Enterprise Users

    Enterprise

    In case you are logged in as an enterprise user, SigningHub lets you view your enterprise information in read-only mode. In this regard, you can view your enterprise name, enterprise account owner name, their email address and their mobile number.


    View your enterprise information

    1. Click "Configuration" then click "Personal information" under Profile & Security options in Personal Configuration section.

    2. Expand "Enterprise" tab.


    The "Enterprise" tab will not be shown to the holders.

    individual account