SigningHub enables you to even customise the content of email notifications that are associated with your workflow activities. These emails are used to intimate you (document owner) and the recipients about your workflow progress.
Click "Configuration" then click "Notifications" under Settings options in Personal Configuration section.
Click the "Email Content" tab.
Select an email template (i.e. Send a Copy, Document Completed, Document Declined, etc.) and click Edit button, in right panel. The default content (subject and body) of selected email type will be displayed in the respective fields.
Customize the text of email subject and email body as required. You can also use the source code option to add the HTML code for email design.
Click the "Save changes" button. Click the "Reset to default" button to discard your customizations and bring the content of all the emails back to their default.
There are certain document related emails that you can edit, i.e.:
Document Shared
Document Reviewed
Document Completed
Document Recalled
Sign-off Reminder
Document Post Processing
Document Signed
Document Declined
Document Updated
Send a Copy
Document Processed by Others
Document Processed by Me
Comment Added to Document
Shared Space
Each email has got a distinct purpose in the SigningHub workflows, and is sent to the users on a specific event. The names of these emails are precisely implying the events on which they are triggered.
The emails are comprised of particular placeholders which are automatically replaced with the predefined text (in the language file) upon sending. These placeholders are shown in CAPS within [ ]. The email templates along with their supported placeholders are given below:
Document Shared
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[OWNER_NAME]
[DOCUMENT_NAME]
[EMAIL_MESSAGE]
[OWNER_EMAIL]
Document Reviewed
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[OWNER_NAME]
[DOCUMENT_NAME]
[APPROVE_REASON]
[UPDATE_TIME]
Document Completed
[APPLICATION_NAME]
[DOCUMENT_NAME]
[DOCUMENT_ID]
[OWNER_NAME]
[DOCUMENT_NAME]
Document Recalled
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[OWNER_NAME]
[OWNER_EMAIL]
[DOCUMENT_NAME]
Sign-off Reminder
[APPLICATION_NAME]
[DOCUMENT_NAME]
[EMAIL_MESSAGE]
[COLLABORATOR_NAME]
[OWNER_NAME]
[OWNER_EMAIL]
[DOCUMENT_NAME]
Document Post Processing
[APPLICATION_NAME]
[DOCUMENT_NAME]
[USER_NAME]
[DOCUMENT_NAME]
[DOCUMENT_ID]
[EMAIL_MESSAGE]
[OWNER_NAME]
[OWNER_EMAIL]
Document Signed
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[OWNER_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[UPDATE_TIME]
Document Declined
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[DECLINE_REASON]
[OWNER_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[UPDATE_TIME]
Document Updated
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[OWNER_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[UPDATE_TIME]
Send a Copy
[APPLICATION_NAME]
[DOCUMENT_NAME]
[DOCUMENT_OWNER]
[DOCUMENT_NAME]
[EMAIL_MESSAGE]
[COLLABORATOR_NAME]
[OWNER_EMAIL]
Document Processed by Others
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[USER_NAME]
[DOCUMENT_NAME]
[ACTION_PERFORMED]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[UPDATE_TIME]
[OWNER_NAME]
Document Processed by Me
[APPLICATION_NAME]
[DOCUMENT_NAME]
[USER_NAME]
[DOCUMENT_NAME]
[ACTION_PERFORMED]
[DOCUMENT_OWNER]
[DOCUMENT_OWNER_EMAIL]
[UPDATE_TIME]
Comment Added to Document
[APPLICATION_NAME]
[DOCUMENT_NAME]
[COLLABORATOR_NAME]
[USER_NAME]
[DOCUMENT_NAME]
[ACTION_COMMENT_ADDED]
[COLLABORATOR_NAME]
[COLLABORATOR_EMAIL]
[UPDATE_TIME]
Shared Space
[APPLICATION_NAME]
[COLLABORATOR_NAME]
[WORKSPACE_NAME]
[WORKSPACE_SHARED_OWNER_INFO]
[APPLICATION_NAME]
Do not edit the text inside a placeholder otherwise they will malfunction.
