Introduction
Introduction
SigningHub Enterprise is a complete solution for document approval workflows, advanced digital signatures and document status tracking. It is designed to quickly optimise how businesses deliver, review, approve, and sign documents.
The following online resources supplement the contents herein and provide in-depth user and administration guides:
SigningHub Enterprise is powered by ADSS Signing Server. This is a comprehensive solution for creating and verifying advanced digital signatures on any document, web form or transaction.
Scope
This manual describes the installation process for SigningHub Enterprise and the ADSS Signing Server that underpins SigningHub Enterprise.
SigningHub Enterprise comprises six components, and the installation procedure for all is covered herein:
Desktop Web interface that provides user services on desktop browsers.
Admin console that provides system administration and configuration.
Admin API that provides programmatic access for administration and configuration.
Web API built on ASP.NET Core to provide a REST architecture.
Website Integration Demo to illustrate tight integration using the REST architecture.
Core sends email notifications as a background process against a few particular events and also performs the housekeeping operations.
Intended readership
This manual is intended for SigningHub Enterprise administrators who are responsible for the installation, configuration, and maintenance of the system. It is assumed that the reader has a basic knowledge of Microsoft Internet Information Services (IIS) based web applications, digital signatures, digital certificates and general security.
Technical support
If technical support is required, Ascertia has a dedicated support team providing debugging and integration assistance as well as general customer support. Ascertia Support can be accessed through Ascertia Ticketing System or by email address [email protected].
Ascertia provides formal support agreements with all product sales. Contact [email protected] for further details.
A Product Support Questionnaire should be completed in order to provide Ascertia Support with information about your system environment, along with details of any issues encountered. When requesting help, it is always important to confirm these details:
System Platform.
SigningHub Enterprise version number.
Details of the specific issue and relevant steps taken to reproduce it, if possible.
Database vendor, version and patch level.
Product log files.
Glossary
Terminology
Description
ADSS Signing Server
ADSS Signing Server is an Ascertia product that provides a wide range of PKI cryptographic services and digital signature creation and verification, and supplementary trust services. SigningHub Enterprise uses this product to power its underlying digital signature functionality.
IIS
Internet Information Services
References to PKI Standards
Item
Description
PDF Signatures
PDF Public Key Digital Signature and Encryption Specification v3.2 http://www.adobe.com/devnet/pdf/pdf_reference.html
Installation modules
SigningHub Enterprise consists of the following modules. Note that the API and Demo components are the only non-mandatory ones for a working solution:
SigningHub Enterprise Desktop Web Main web application, which provides the client-facing functionality for document workflow approval/sign-off and user account management. See details.
SigningHub Enterprise Admin Console An administration application that allows central secure management of the global settings and registered users. This application is only accessible to registered administrators and operators authenticated using client-server mutual TLS/SSL. See details.
SigningHub Enterprise Admin API Provides API-based access for performing administration and configuration tasks, offering an alternative to using the Admin Console. See details.
SigningHub Enterprise API REST architecture API support that is used to integrate SigningHub Enterprise functionality within your own portal. The API uses OAuth 2.0 to implement authentication and authorisation. There is a separate API Guide that provides full details of the REST architecture implementation. See details.
SigningHub Enterprise Core The SigningHub enterprise Core is used for background processes, e.g. email sending, reminders, summary emails, document deletion, etc. Core is a background service and does not have a graphical user interface. Its configuration parameters can be found in SigningHub Admin, see details.
SigningHub Enterprise Website Integration Demo A demonstration application to illustrate a REST architecture API.
ADSS Signing Server This provides the underlying PKI security services for the SigningHub Enterprise application. These include cryptographic keys and trust anchors management, server-side signatures creation and their verification, and other auxiliary services, see details.
Deployment scenario
A typical SigningHub Enterprise deployment looks like this:
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