Welcome
Version 10.0.4 (January 2026)
Welcome to SigningHub, a high-trust digital signing solution for paperless business transactions. It is ideal for organisations that recognise the value of using cryptographic digital signatures to protect their users and their documents against unauthorised, accidental, or fraudulent changes.
Searching for content
Navigate and Search: To navigate the help content effectively, start by selecting the relevant pages in the table of contents on the left side of the screen. This will allow you to browse through organized sections, covering various topics and product information.
Search & Find: If you're looking for specific details or answers to particular questions, use the search bar located at the top right. Simply enter your search terms, click to view relevant results, and explore targeted resources or FAQs that address your needs.
AI Search: Simply tell AI what you need or ask it a question. It'll use AI to scan the documentation and give you a simple semantic answer with clickable references if you want to dive deeper.
SigningHub user interface redesign
The SigningHub interface has been completely remodelled to provide a more intuitive experience. The new user interface provides a streamlined experience for easier navigation and is more visually appealing and user-friendly with significant improvements. The new design adopts a minimalist approach to reduce user load, minimize distractions, and enhance accessibility.
The new design embraces modern branding principles, where a single primary colour defines a brand. By integrating this primary colour throughout the interface, including all interactive elements, the SigningHub user interface becomes an extension of a customer’s brand identity. With fewer colours, the user interface becomes more user-friendly, ensuring better contrast and readability for all users, including those with visual impairments. SigningHub also has enhanced sidebar customization, enabling users to consistently display their secondary brand colour, providing a personalized touch that is always visible.
Can't find what you're looking for?
If you are unable to find the required information here:
SigningHub Knowledge Base: Access the SigningHub Knowledge Base to find comprehensive information about all SigningHub features and functionalities.
Ascertia Community Portal: Visit the Ascertia Community Portal to find answers to frequently asked questions (FAQs) and participate in community discussions.
Support Email: Reach out to our support team via email for assistance. Please note that response times may vary based on support team availability.
Product How-To Videos: Watch our product how-to videos for step-by-step guidance and visual assistance on using SigningHub features.
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