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  • Welcome
  • GETTING STARTED
    • SigningHub at a Glance
      • Overview
      • Why SigningHub
      • Signature types
      • Signing methods
      • Mobile signatures
        • How SigningHub works
      • Enterprise management
      • Feature List
    • Key Terminologies & Concepts
      • System terminologies
      • System users
      • Service plans
      • Individual vs Enterprise subscriptions
      • Document statuses
  • Registration & Login
    • Account Registration
      • Register a free trial account
      • Register an individual account
      • Register an enterprise account
      • Accept an enterprise user invitation
      • Direct registration
    • Login & Authentication Methods
      • Login through SigningHub ID
      • Login through Microsoft Active Directory
        • Auto Provisioning for Microsoft Active Directory
      • Login through Salesforce
      • Login through Microsoft ADFS
      • Login through Microsoft Office 365
      • Login through LinkedIn
      • Login through Google
      • OTP as a two-factor authentication
      • Login through the SSL client
      • Login through Freja eID
      • Login through Azure Active Directory
        • Auto-Provisioning for Azure Active Directory
      • Corporate logins
      • Login through OIDC
      • Login through OAuth2
      • Login through Azure SAML- based SSO
  • Dashboard & Listing
    • Dashboard
      • GeoIP-based user location
      • Multilingual user interface
    • Document Listing
      • Document interactions
      • Manage custom folders
      • Manage the archive folder
      • Manage shared folders
      • Document actions
        • Sign
        • Bulk sign
        • Bulk share
        • View document
        • Package details
        • Send reminder
        • Workflow details
        • Comments
        • Start a new signing process
        • Recall
        • Evidence report
        • Replicate workflow
        • Download
        • Rename
        • Move to folder
        • Print
        • Delete
      • Search a document
  • Sharing & Signing
    • Document Sharing - A Document Owner's View
      • Sign a new document
      • Add a document
        • Document certification settings
        • Document-related utilities
        • Supported documents
      • Apply a template on your document
      • Configure signing order
      • Add a recipient, electronic seal, and placeholder
      • Configure special privileges
        • Configure recipient permissions
        • Configure document access security
        • Configure workflow reminders
        • Configure email language
        • Configure post processing
      • Configure comments
      • Add data fields
        • Add signature fields
        • Add in-person signature fields
        • Add electronic seal fields
        • Add initials fields
        • Add attachment fields
        • Add form components
        • Configure form filling
        • Add QR Code
        • Add unique identifier
        • Add drop-in comments
      • Add comments
      • Add attachments
        • Make attachments compulsory
      • Append documents
      • Save as template
      • Add email message
      • Change a recipient/placeholder after sharing
    • Document Signing - A Recipient's View
      • Open a pending document
      • Add/download attachments
      • Append documents
      • Recipient permissions
      • Fill in your form components
      • Fill in your form fields
      • Add your initials
      • Add your field attachments
      • Add your in-person signature
      • Agree to the legal notice
      • Add comments
      • Add your signature
        • XML signing
        • Word document signing
        • Electronic seal signing
        • eID Easy signing
        • CSC signing
        • Remote Authorisation Signing (RAS)
        • Signing using Policy OID
        • Local-side signing using T1C Server
        • Local-side signing using ADSS Server
        • Signing based on National ID validation
        • Signing via signature pad
        • Signing behavior w.r.t signature appearance
          • Enterprise subscription
          • Individual subscription
        • OTP authentication
      • Bulk sign fields
      • Add drop-in comments
      • Review a document
      • Update a document
      • Host in-person signing
      • Decline a document
      • View verification details
      • Change a recipient/ placeholder
      • Delegate your signing authority in a workflow
      • QR code scanning
      • Signing flow via API
        • Server-side signing
          • Single document signing
            • ADSS signing
            • RAS signing
            • CSC signing
            • eID Easy signing
          • Bulk document signing
            • ADSS signing
            • RAS signing
            • CSC signing
        • Client-side signing
          • Single document signing
            • T1C signing
            • Go>Sign signing
          • Bulk document signing
            • T1C signing
            • Go>Sign signing
  • Configurations
    • Personal Configurations
      • Set up your SigningHub profile
        • Locale
        • Enterprise
      • Active sessions
      • Authorised devices
      • Two-Factor Authentication (2FA)
      • Security
      • Manage your contacts
        • Import contacts via CSV file
      • Manage your groups
      • Manage your library
        • Manage your library documents
        • Manage your library folders
      • Manage your templates
        • Add a document
          • Configure certified signature
        • Add recipient(s), electronic seal(s) and placeholder(s)
        • Configure workflow type
        • Configure document comments
        • Configure special privileges
          • Configure recipient permissions
          • Configure document access security
          • Configure auto reminders
          • Configure email language
          • Configure post processing
        • Add email message
        • Add data fields
          • Add signature fields
          • Add in-person signature fields
          • Add electronic seal fields
          • Add initials fields
          • Add attachment fields
          • Add form components
          • Configure form filling
          • Add QR Code
        • Read-only templates
      • Manage your legal notices
      • Manage your SmartForms
        • Using SmartForm for response collection
        • Using SmartForm for routing
      • Configure signature settings
      • Enable cloud drives
      • Delegate settings
      • Configure your notifications
        • Configure your email content
      • Optimize your account storage
      • Delete your account
    • Enterprise Configurations
      • Set up your enterprise profile
      • View your enterprise logs
      • Manage your enterprise contacts
        • Import contacts via CSV file
      • Manage your enterprise groups
      • Manage your enterprise users
        • Register an enterprise user
        • Register enterprise users via CSV file
        • Edit Enterprise User Details
        • Reset the password of your enterprise user
        • Reset two factor of your enterprise user
        • View activities of your enterprise users
        • Set service quota of your enterprise use
        • Invite an enterprise user
        • Invite enterprise users via CSV file
        • Pre-authorize users
        • Disable an enterprise user
        • Search an enterprise user
        • Manage signing certificates
      • Manage your user roles
        • Basic information
        • User access preferences
        • Enterprise access preferences
        • Document preferences
        • Template and library document preferences
        • Signature preferences
        • Signature appearance preferences
        • Signing server preferences
      • Manage your enterprise documents
        • View all documents of your enterprise
        • View package details of your enterprise documents
        • View workflow details of your enterprise documents
        • Manage recipients of your enterprise documents
        • Send workflow completion report of an enterprise document
        • Terminate workflow of your enterprise documents
        • Delete your enterprise documents
      • Manage your enterprise library
        • Manage your enterprise library documents
        • Manage your enterprise library folders
      • Manage your enterprise templates
      • Manage enterprise legal notices
      • Manage your electronic seals
      • Document reports
      • Signature reports
      • Electronic seal statistics
      • Advanced reports
      • Brand your enterprise account
        • Primary colour
        • Sidebar navigation
        • Error colour
      • Integrate third party applications
        • Manage third party integrations
        • Assign custom roles to external users
      • Manage certificate filters
      • Configure your enterprise notifications
        • Configure your enterprise email content
      • Configure advanced settings
        • Configure enterprise default settings
        • Delete enterprise account
        • Configure document accessibility preferences
  • Service Plan Management
    • Service Plans and Billing
      • View your service plan & usage statistics
      • View your billing invoice
      • Upgrade your service plan
      • Cancel plan
  • Track & Audit Activities
    • Audit Trail Options
      • View the activity logs
      • View the workflow history
      • View the workflow evidence report
      • View system notifications
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  • SigningHub user interface redesign
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Welcome

NextSigningHub at a Glance

Last updated 13 hours ago

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Welcome to SigningHub, a high-trust digital signing solution for paperless business transactions. It is ideal for organisations that recognise the value of using cryptographic digital signatures to protect their users and their documents against unauthorised, accidental, or fraudulent changes.


Searching for content

  • Navigate and Search: To navigate the help content effectively, start by selecting the relevant pages in the table of contents on the left side of the screen. This will allow you to browse through organized sections, covering various topics and product information.

  • Search & Find: If you're looking for specific details or answers to particular questions, use the search bar located at the top right. Simply enter your search terms, click to view relevant results, and explore targeted resources or FAQs that address your needs.

  • AI Search: Simply tell AI what you need or ask it a question. It'll use AI to scan the documentation and give you a simple semantic answer with clickable references if you want to dive deeper.


SigningHub user interface redesign

The SigningHub interface has been completely remodelled to provide a more intuitive experience. The new user interface provides a streamlined experience for easier navigation and is more visually appealing and user-friendly with significant improvements. The new design adopts a minimalist approach to reduce user load, minimize distractions, and enhance accessibility.

The new design embraces modern branding principles, where a single primary colour defines a brand. By integrating this primary colour throughout the interface, including all interactive elements, the SigningHub user interface becomes an extension of a customer’s brand identity. With fewer colours, the user interface becomes more user-friendly, ensuring better contrast and readability for all users, including those with visual impairments. SigningHub also has enhanced sidebar customization, enabling users to consistently display their secondary brand colour, providing a personalized touch that is always visible.


Can't find what you're looking for?

If you are unable to find the required information here:

: Access the SigningHub Knowledge Base to find comprehensive information about all SigningHub features and functionalities.

: Visit the Ascertia Community Portal to find answers to frequently asked questions (FAQs) and participate in community discussions.

: Reach out to our support team via email for assistance. Please note that response times may vary based on support team availability.

: Watch our product how-to videos for step-by-step guidance and visual assistance on using SigningHub features.

SigningHub Knowledge Base
Ascertia Community Portal
Support Email
Product How-To Videos