Add comments

SigningHub lets the document owner, and the recipients add document comments with in the workflows. The document owner and the recipients can add document comments to a workflow for which the document owner has allowed document comments. Document comments can be added in all modes. i.e. Draft, Pending, In-progress, Signed, Declined, Approved, Submitted, and Completed. Once a document comment is added, depending on whether it is a public comment or a private comment, the users will be notified (via push notifications/on-screen notifications/email notifications) as per their personal notification settings and enterprise notification settings. In case the user is a document owner, the "When my documents are processed by others" notification setting will be followed. In case the user is a recipient, the "When there are subsequent changes in documents that I received" notification setting will be followed.

---

Add a comment

1. Click on the 'Comments' button appearing in the information panel, of the document viewer.

2. Add a comment, and configure the recipient.

3. Click on the 'Add comment' button to send the comment.

---

---

1. A recipient with a "Send a Copy" role, does not have the option to add document comments.

2. Document comments are not allowed in "Only Me" workflows.

3. The document comments feature is only available for PDF and DOC documents and is not available for XML documents.

4. If a recipient is changed, all the private comments with that particular recipient will be deleted from the system. However, the public comments of that recipient will not be deleted.

5. For any unseen comments, a counter for the unseen comments will appear against the document comment thread.