View workflow details of your enterprise documents
SigningHub allows the Enterprise Admin to access the enterprise documents, if you want to view your enterprise documents, go to the enterprise documents listing. SigningHub maintains a log of each action being performed on a document along with the respective date and time stamps. The "Workflow Details" dialog which presents the logs of each action being performed consists of two tabs; "Workflow History" and "Workflow Timeline". However, viewing "Workflow Details" is subject to your assigned enterprise user role. These logs are only available to the respective Enterprise Admin.
Workflow History
The following document actions are logged under "Workflow History":
When was the document uploaded by a user
When was the document added from library by a user
When was the document added from cloud by a user
The original format of the uploaded document
When the document was converted to pdf format after upload
When was the document opened by a user
When was the document closed by a user
When was the contact added in the document by a user
When was the comment added in the document by a user
When was an attachment added in the document by a user
When was a text field added in the document by a user
When was a form field filled in the document by a user
When was a form field text updated in the document by a user
When was the document initials were filled by a user
When was the document signed In-person by a user
When was the document signed by a user
The signing capacity with which a user signed the document
The signing reason for signing the document
When was the document shared by a user
When was the document recalled by a user
When was the document approved by a user
When was the document updated by a user
When was the document hosted for in-person signatures by a user
When was the post processing activity done on the document by a user
When was the document declined by a user
When was the document renamed by a user
When was the document deleted by a user
When was the document printed by a user
When was the document added in the library by a user
When was the document downloaded by a user
When was the document template added by a user
When was the document template applied by a user
When was the document workflow completed by a user
When was the document workflow updated by a user
When was the attached legal notice accepted by a user
Workflow Timeline
The following document details are logged:
Who was the document shared with
When was the document shared
Who processed the document (signer, reviewer, editor, delegator, meeting host, gatekeeper)
When was the document processed
The time taken by the recipient to process the document
Total time taken to process the document
When was the document recalled by the user
View workflow details of an enterprise document
Login with your enterprise admin credentials.
Click "Configurations" in left menu and click "Documents" under Documents & Signing options in Enterprise Configurations section.
Select the document package to view its details and click "Signing details" in right panel.
Click "History".
The history will be displayed in right panel.
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