View system notifications

SigningHub generates notification alerts to update you regarding system activities that require your immediate attention. For instance, if you have reached your signatures or storage limit, a notification will be generated so that you can take the necessary action. An alert icon is shown in the navigation panel, showing the number of alerts generated by the system.

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Notification alerts

1. Account:

   1. When you create an account

   2. When you activate your account

   3. When you send a forgot password request

   4. When you change your account password

   5. When a login attempt fails for your account

   6. When you upgrade your service plan/ account

   7. When you downgrade your service plan/ account

   8. When you reset the usage of your service plan

   9. When you reach the storage limit of your service plan

   10. When you reach the signatures limit of your service plan

   11. When you reach the user limit of your service plan

   12. When you reach the template limit of your service plan

   13. When you exceed the upload limit of your service plan

   14. When you change your service plan

   15. When the specified number of days remain before your service plan expires

   16. When the end date of your service plan is reached

   17. When your certificate is renewed

   18. When your certificate is created

   19. When your certificate is revoked

   20. When your account is locked

   21. When your account is unlocked

2. Billing:

   1. When you make an online payment

   2. When you make an offline payment

   3. When you cancel the agreement with Worldpay

3. Document:

   1. When a recipient signs your shared document

   2. When a recipient declines your shared document

   3. When a recipient reviews your shared document

   4. When a recipient updates your shared document

   5. When a recipient hosts in-person signatures on your shared documents

   6. When a recipient receives your shared document

   7. When a recipient adds a comment to your shared document

   8. When a recipient adds a text field to your shared document

   9. When a recipient merges your shared document

   10. When a recipient adds an attachment to your shared document

   11. When a recipient removes an attachment from your shared document

   12. When an electronic seal is applied to a document

   13. When the workflow of your shared document is completed

   14. When your received document is recalled

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View your notifications

1. Click the 'Notifications' option in the navigation panel.

2. Clicking the "View Docment" link against a document notification will open that document. Opening a document is subject to the document access security configured for you by the respective document owner, see details.

1. Once seen, ​these system notifications will be automatically deleted from your account after 7 days.

2. You can also enable/ disable these notifications from your personal settings, see details.