Manage your enterprise users
Last updated
Last updated
© Ascertia Limited 2024
SigningHub enables you to manage (Invite, register, update role, delete, change password, enable and disable, view activities and statistics) users' registrations for your enterprise. You can directly register your enterprise users, or may also invite them through emails. The users accepting your invitations are then brought into your enterprise as the registered enterprise users.
Login with your enterprise admin credentials.
Click on "Configuration" in left menu and click "Users" under People options in Enterprise Administration section. Users Screen will appear.
If you want to view further detail of your user, select the user and click "User preferences" button in right panel.
User detail screen will appear with all the information in respective tabs.
| User Status | Description |
|---|---|
Activated & Enabled | This status implies that a user's account is activated and their access is enabled in SigningHub. These users can log into their SigningHub accounts and use the system. |
Activated & Disabled | This status implies that a user's account is activated but their access has been suspended in SigningHub. These users cannot log into their SigningHub accounts till their access is enabled again by your (enterprise admin). |
Enabled | This status implies that a user has been directly registered by enterprise admin with enabled access in SigningHub (by using the "Send Activation Email" option), however the user has not activated their account as yet. These users need to activate their accounts by following the activation email to start using SigningHub. |
Login with your enterprise admin credentials.
Click on "Configuration" in left menu and click "Users" under People options in Enterprise Administration section. Users Screen will appear.
Select the user(s) you want to delete and click "Delete" button in right panel.
A dialog will appear to confirm the user(s) deletion activity.
Click the "Delete" button without selecting the "Delete user permanently" option to remove the selected enterprise user(s) from your enterprise account. SigningHub will transform these account(s) from enterprise user(s) to individual account(s) with the default (free) service plan.
Click the "Delete" button after selecting the "Delete user permanently" option to purge the selected enterprise user(s). SigningHub will permanently delete these accounts from system along with their transactions.
You can export the enterprise users record to an excel sheet file (xlsx) by clicking "Export to excel" button. The excel sheet file is downloaded to your local Downloads folder.
When a new enterprise user's account is activated, SigningHub adds them in the Enterprise Contacts as well.
When an enterprise user's account is deleted, SigningHub converts the enterprise user account to an individual account with the default (free) service plan.
