Configure your notifications

Notify me when

Account

When the forgot password flow has been initiated

Enable option (i.e. On Screen and/or Email) to receive the notification(s) accordingly, when you click the "Forgot password" link.

When the account password has been changed

Enable option (i.e. On Screen and/or Email) to receive the notification(s) accordingly, when you have changed your account password.

When there has been a failed login attempt

Enable option (i.e. On Screen) to receive the notification(s) accordingly, when your login attempt is failed in SigningHub.

When the account has been downgraded

Tick the relevant checkboxes (i.e. On Screen and Email) to receive the on screen and email notification(s) accordingly, when you have downgraded your account's service plan.

Service Plan

When the service plan stats have been reset

Tick the relevant checkbox (i.e. On Screen) to send the notification(s) accordingly to your Account Owner, when your enterprise account's service plan is reset.

When the workflow limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Account Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of workflows falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of workflows falls between 90% and 90.5%, as per the service plan.

• Only 5 workflows remain in the constraint limit.

When the template limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Account Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of templates falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of templates falls between 90% and 90.5%, as per the service plan.

• Only 5 templates remain in the constraint limit.

When the signature limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Account Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of signatures falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of signatures falls between 90% and 90.5%, as per the service plan.

• Only 5 signatures remain in the constraint limit.

When the service plan has been changed

Enable the toggles (i.e. On Screen) to send the notification(s) accordingly to your Account Owner, when your account's service plan is changed.

Payments

When payment has been received

Tick the relevant checkbox (i.e. On Screen) to send the notification(s) accordingly to you, when the online payment against your account is successful.

Documents

When my documents have been processed by others

Enable option (i.e. On Screen, Email/SMS, and/or Push) to receive the notification(s) accordingly, when your shared document is reviewed, updated, or signed by a recipient.

When my documents have completed

Enable option (i.e. On Screen, Email, and/or Push) to receive the notification(s) accordingly, when your document workflow is complete.

When the documents are processed by me

Enable option (i.e. Email) to receive the email notification(s), when you sign, update, or review a workflow document.

With a daily summary email of all my pending documents

Enable option (i.e. Email) to receive a summary email from SigningHub for all your pending documents on each day end, instead of receiving individual email notifications for each document that is shared with you. The summary email contains the total count of your pending documents along with the "Sign Now" button that will take you to the Bulk sign screen.

When there are subsequent changes in the documents that I have received

Enable option (i.e. On Screen, Email/SMS, and/or Push) to receive the notification(s) accordingly, for every change (i.e. signed by other, annotated by other, reviewed by other, updated by other, commented by other, added approval or decline reasons by other, etc.) on the document, which you have processed earlier. However in case of a new comment, SigningHub does not send a push notification.

Notify recipients when

When documents have been recalled from them

Enable option (i.e. On Screen and/or Email/SMS) to send the notification(s) when documents have been recalled from them, either:

• to pending recipients (all those document recipient(s) who haven't yet processed the document) or,

• to all recipients (all those document recipient(s) who received the document, irrespective of whether they have processed it or not)

When documents have been shared with them

Enable option (i.e. On Screen, Email/SMS, and/or Push) to send the notification(s) accordingly, to all the document recipients (on their turn), when a document is shared with them.