Delete your enterprise documents

For security reasons, you might need to delete a document package from your enterprise with immediate effect. This includes:

  • Deletion of the document from owner's account irrespective of its processing status

  • Deletion of the document from all the recipients' accounts (with whom it has been shared) irrespective of its processing status

  • Deletion of its workflow and

  • Deletion of related document logs from the database


Delete an enterprise document

  1. Login with your enterprise admin credentials.

  2. Click "Configurations" in left menu and click "Documents" under Documents & Signing options in Enterprise Configurations section.

  3. Select the desired document package and click "Delete" in right panel.

  4. A confirmation message will be displayed. Click Yes. The document will be deleted from your enterprise. A recall notification will be sent to all those recipients who either have processed the document or have the document in their inbox with the "Pending" status.


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  1. In order to delete a document from your enterprise, ​you must have the "Delete" rights on the "Enterprise Documents" settings, see details.

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