View your enterprise logs
SigningHub records high-level activities for each Enterprise Settings change along with the particular date and time stamps. The detailed insight is useful to provide an effective audit trail for monitoring any setting change in an Enterprise account. These logs will be available to those enterprise users/ administrators for which the "Enterprise Logs" option is enabled in their role.
In this regard, the following activities are logged:
When you update enterprise profile
When you change a user role
When you delete a user
When you invite a user
When you import a CSV file to invite users
When you resend an invitation to a user
When you delete an invitation
When you register a single user
When you register bulk users
When you update Active Directory user settings
When you add a new role
When you update an existing role
When you delete an existing role
When you clone an existing role
When you add an enterprise contact
When you update an enterprise contact
When you delete an enterprise contact
When you import a CSV file to add enterprise contacts
When you add a new enterprise group
When you update an existing enterprise group
When you delete an existing enterprise group
When you add an enterprise template
When you update an enterprise template
When you delete an enterprise template
When you clone an enterprise template
When you upload/ add a document in enterprise library
When you update a document from enterprise library
When you delete a document from enterprise library
When you add an electronic seal
When you update an electronic seal
When you delete an electronic seal
When you disable two factor authentication (2FA)
When you regenerate two factor authentication (2FA) Recovery Codes
When you update a notification email
When you update a notification email content
When you reset a notification email to default
When you update application integration settings
When you update report settings
When you update document settings
When you add an enterprise legal notice
When you update an enterprise legal notice
When you delete an enterprise legal notice
When you add a certificate filter
When you update a certificate filter
When you delete a certificate filter
When you enable your enterprise user
When you disable your enterprise user
When you update the enterprise default settings
When you update enterprise branding
When you update webhooks
View your Enterprise Logs
Login with your enterprise admin credentials.
Click "Configurations" in left menu and click "Logs" under About options in Enterprise Configurations section.
Click "Next" to view your older activity logs. The system will keep fetching the records accordingly. You can also view the associated information of each activity by clicking the respective "Activity".
Search your Enterprise Logs
You can search the enterprise logs on the basis of the relevant "User Name" or "User Email ID" from the top right "Filter".
Use the "Advanced Search" option
In case the enterprise logs are in bulk and its hard for you to reach out the exact instance, you can use the "Advanced Search" option. This will enable you to input multiple parameters to retrieve the exact record.
Click "Advanced search" button on top right of the grid.
Specify the available information in the respective fields in the dialogue and click the "Advanced search" button. The system will retrieve the enterprise logs by incorporating all the input parameters in the search.
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