Configure signature settings

SigningHub gives you complete control over your signature configurations. You can customise the physical appearance of your signature, hand signature methods (i.e., draw, text and upload), and other important details that needs to be appended to your signatures. There are separate configurations available for web browsers and mobile apps. Customise these provisions as required and use a set of configurations to produce your signatures. Customised appearances can also be defined as per your business/ organizational preferences. It is important to understand:

• In Server-Side Signing, the signing keys (crypto keys required for digital signature creation) are held at server end. These keys can be used through any modern browser of Windows, Mac OS X, iOS, Android or other devices/ tablets for signing at server end. For this, SMS OTP authentication can also be enabled, by which the authentication password will be sent directly to your mobile device at the time of signing for confirmation.

• In Local (client-side) Signing, the signing keys (crypto keys required for digital signature creation) are held in local keystore or in smartcards or in USB-crypto tokens. For this, Go>Sign Desktop application is required on the system along with correct drivers of the installed devices.

• In Mobile Signing, the signing keys (crypto keys required for digital signature creation) are held on the user's mobile device. For this, a supported mobile signing app is required to utilize this feature.

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Configure Default Levels of Assurance

1. Click "Configuration" then click "Signatures" under Settings options in Personal Configuration section.

   
2. Expand "Default Levels of Assurance" or tab.

   
3. Configure your preferences in the related fields.

4. Click the "Save changes" button to apply changes.

Fields

Description

Default Level of Assurance

Signature The "Signature" field defines what level of assurance will be used by default when the document owners drops a signature field. For an Individual User: By default the system will automatically populate this field, based on the configurations of the user's service plan. The configured levels of assurance allowed in the user's service plan for signatures, will be listed in the drop down list for this field to allow the user to manually configure the this field. For an Enterprise User: Once the enterprise admin configures the "Default Level of Assurance" for a signature field in the enterprise user's user role, the system will automatically populate this field with the same level of assurance. The configured levels of assurance from the "Level of Assurance" field for a signature in the enterprise user's user role, will be listed in the drop down list for this field to allow the user to manually configure the this field. The configuration of this field supersedes the configuration of the "Default Level of Assurance" field for a signature field in the enterprise user's user role. In-Person Signature The "In-Person Signature" field defines what level of assurance will be used by default when the document owners drops an In-Person signature field. For an Individual User: By default the system will automatically populate this field, based on the configurations of the user's service plan. The configured levels of assurance allowed in the user's service plan for In-Person signatures, will be listed in the drop down list for this field to allow the user to manually configure the this field. For an Enterprise User: Once the enterprise admin configures the "Level of Assurance" for an In-Person signature field in the enterprise user's user role, the system will automatically populate this field with the same level of assurance. The configured levels of assurance from the "Allowed levels of assurance" field for an In-Person signature in the enterprise user's user role, will be listed in the drop down list for this field to allow the user to manually configure the this field. The configuration of this field supersedes the configuration of the "Default Level of Assurance" field for an In-Person signature field in the enterprise user's user role.

1. If the Simple Electronic Signature (SES) is set as the default level of Assurance, no other level of assurance can be set with SES under the "Default Level of Assurance".

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Configure your Signature Appearance

1. Click "Configuration" then click "Signatures" under Settings options in Personal Configuration section.

2. Expand "Signature Appearance Design" tab.

   

   
3. Configure your preferences in the related fields.

4. Click the "Save changes" button to apply changes.

Fields	Description
Hand signature method for web browsers	The listed signature methods are those which are allowed in your enterprise role. From here you can configure the default signature method that should be displayed to you on the signing screen, when you sign through Web Browsers. Select the "Hand-drawn Signature" option, to make it your default method. This will let you draw a freehand signature. Select the "Text-based Signature" option, to make it your default method. This will let you add a textual signature. This specified signature text will appear in your signing dialog. Select the "Upload a Signature Image" option, to make it your default method. This will let you upload a signature image. You can then crop this image to remove unnecessary white spaces as required.
Hand signature method for mobile apps	The listed signature methods are those which are allowed in your enterprise role. From here you can configure the default signature method that should be displayed to you on the signing screen, when you sign through Mobile Apps. Select the "Hand-drawn Signature" option, to make it your default method. This will let you draw a freehand signature. Select the "Text-based Signature" option, to make it your default method. This will let you add a textual signature. The specified signature text from here will appear in your signing dialog. Select the "Upload a Signature Image" option, to make it your default method. This will let you upload a signature image. You can then crop this image to remove unnecessary white spaces as required.
Initials method	The listed signature methods are those which are allowed in your enterprise role. From here you can configure the default initials method that could be shown to you while filling in the initials. Select the "Hand-drawn Initials" option, to make it your default method. This will let you draw a freehand initials. Select the "Text-based Initials" option, to make it your default method. This will let you add textual initials. The initials text specified here will appear in your initials screen. Select the "Upload an Initials Image" option, to make it your default method. This will let you upload an image for your initials. You can then crop this image to remove unnecessary white spaces as required.
Types of signature appearance design	This field is used to configure the signature appearance design (i.e., Hand Signatures Only, Hand Signature with Details and Logo, or Hand Signature with Details) for your digital signature. The available appearances are based on the Enterprise Role assigned to you. Choose your appearance from the available ones. In case of selecting the "Hand Signature with Details and Logo" option, the "Browse" button will appear to input your company logo image that will be used in your signature appearance. The appearance set here will be displayed as the default appearance in your digital signing dialog while signing a document. However you can change it before signing.
Signature Logo	Selected signature logo will appear at the place of Signature Logo image as shown in above screenshot, if 'Allow users to manage signature logo' is enabled under Enterprise Roles > Signature Appearance, then enterprise users can upload their own signature logo image to be shown in signature appearance.

1. Signature Pad can be used to perform hand signatures and in-person hand signatures, only on Desktop Web.

1. ​Signature Pad can be used to perform initials only on Desktop Web.

2. If Signature Pad has been configured as the default initials method and the user tries to sign using native apps or mobile web, the user will not be able to perform initials and will be prompted to update the default initials method in the user's My Settings.

​Based on the Service Plan configuration of your Enterprise, the field behaves in one of the following ways:

• The field displays a signature appearance design already selected and is disabled for modification. This means you can only use the signature appearance design that's pre-selected for you.

• The field displays a signature appearance design already selected and is enabled for modification. This means you can select any of the signature appearance designs as your default. You can always change it on-the-go before signing a signature field.

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Configure your Signing Reason, Location and Contact Information

1. Click "Configuration" then click "Signatures" under Settings options in Personal Configuration section.

2. Expand "Signing Details" tab.

   
3. Configure your preferences in the related fields.

4. Click the "Save changes" button to apply changes.

Fields

Description

Signing Reason, Commitment Type Indication, Location and Contact Information (Optional)

Fill up the "Signing Reason", "Location", "Commitment Type Indication" and "Contact Information" fields accordingly. The specified information will become a permanent part of your PDF signature, and can optionally be displayed in the signed PDF document, if the signature appearance being used contains these variables (i.e., Signing reason, Location and Contact Information). However while signing of XML document the "Commitment Type Indications" options will be displayed.

1. If the Country was specified at the time of user registration/account registration, the specified value will reflected on the Signing Details screen. If the value was not specified, the default value is fetched from the Global Settings > Default Locale, see details.

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Local Signing using Microsoft Edge browser

If you intend to use Microsoft Edge browser for local signing, then additional configuration is required on your machine to run Go>Sign Desktop:

1. Close the Microsoft Edge browser if already running.

2. Launch the command prompt choosing "Run as administrator".

3. Run the following command: CheckNetIsolation.exe LoopbackExempt -a -n=Microsoft.MicrosoftEdge_8wekyb3d8bbwe

4. Now launch the Microsoft Edge browser and run your application again to test Go>Sign Desktop.

Local Signing with RUT

SigningHub supports local signing through unique RUT values that are exclusively assigned to each user. The RUT can be added in the SigningHub database by using the respective API, visit Ascertia's Partner Portal for accessing the SigningHub's API Guide. For the enterprises who wish to enforce their users to use the RUT values for signing, need to amend their web.config files. This change can be made by the Enterprise Admin who has the rights to access the SigningHub installation directory.

For this:

1. Go to the SigningHub installation directory.

2. Open the "Web.config" file.

   
3. Change the value of "ValidateRUT" tag to "True".

4. Save the changes and close the "Web.config" file. RUT validation will be enabled for local signing.

Local Signing through Java Applet

Since the Java Applet is being deprecated from all web browsers, therefore applet support for local signing is closed by default. However, a Java applet can still be used by amending the web.config file. This change can be made by your Enterprise Admin who has the rights to access the SigningHub installation directory.

For this:

1. Go to the SigningHub installation directory.

2. Open the "Web.config" file.

   
3. Change the value of "SupportApplet" tag to "True".

4. Save the changes and close the "Web.config" file. Applet support will be enabled for local signing.

If you have an on-premises deployment of SigningHub, you can use the SigningHub Admin interface to define customized appearances based on your business/ organizational preferences.