Delete enterprise account

It is generally recommended to downgrade your account to a free version instead of deleting it. In this way you can retain access to your important documents, however you will not be able to share them further for approval purpose. If you are still looking to remove your enterprise account from SigningHub, then you will have to manually delete all your enterprise users first. System not allow you to delete the account if any enterprise user exists in it, except the enterprise owner.

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Delete your enterprise account

1. Login with your enterprise admin credentials.

2. Click "Configurations" in left menu and click "Advanced Settings" under Settings options in Enterprise Configurations section.

   
3. Tap on the Account Deletion and click "DELETE ENTERPRISE ACCOUNT" button.

   
4. Click "Send deletion email" button on "Delete my account" dialogue. A confirmation email will be sent to you with an encrypted link of account deletion. Click "Delete Account" from the email to conclude the enterprise account deletion process.

   

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1. Make sure you have deleted all the enterprise users from your enterprise account before clicking the ​"Delete Enterprise Account" button. SigningHub will not allow you to delete the account if any enterprise user exists in it, except the enterprise owner.

2. "Privacy Policy" related information will not appear while deleting an account, if no Service Agreement is marked active.