Configure your enterprise notifications

Notify the enterprise owner

Service Plan

When the service plan stats have been reset

Tick the relevant checkbox (i.e. On Screen) to send the notification(s) accordingly to your Enterprise Owner, when your enterprise account's service plan is reset.

When the signature limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Enterprise Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of signatures falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of signatures falls between 90% and 90.5%, as per the service plan.

• Only 5 signatures remain in the constraint limit.

When the simple electronic signature limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Enterprise Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of Simple Electronic Signatures falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of Simple Electronic Signatures falls between 90% and 90.5%, as per the service plan.

• Only 5 Simple Electronic Signatures remain in the constraint limit.

When the service plan has been changed

Enable the toggles (i.e. On Screen) to send the notification(s) accordingly to your Enterprise Owner, when your account's service plan is changed.

When the template limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Enterprise Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of templates falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of templates falls between 90% and 90.5%, as per the service plan.

• Only 5 templates remain in the constraint limit.

When the workflow limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Enterprise Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of workflows falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of workflows falls between 90% and 90.5%, as per the service plan.

• Only 5 workflows remain in the constraint limit.

When the user limit has been reached

Tick the relevant checkboxes (i.e., On Screen and Email) to receive on-screen and email notification(s) accordingly for the Enterprise Owner. Notifications will be sent under the following conditions:

• The percentage of the constraint limit of users falls between 80% and 80.5%, as per the service plan.

• The percentage of the constraint limit of users falls between 90% and 90.5%, as per the service plan.

• Only 5 users remain in the constraint limit.

Payments

When an online payment has been received

Enable the toggles (i.e. On Screen) to send the notification(s) accordingly to your enterprise users, when the online payment against your enterprise account is successful.

Notify the enterprise user

When the forgot password flow has been initiated

Enable the toggles (i.e. On Screen and/or Email) to send the notification(s) accordingly to your enterprise users, when they click the "Forgot password" link.

When the account password has been changed

Enable the toggles (i.e. On Screen and/or Email) to send the notification(s) accordingly to your enterprise users, when they change their account password.

When there has been a failed login attempt

Enable the toggle (i.e. On Screen) to send the notification(s) accordingly to your enterprise users, when their login attempt is failed in SigningHub.

Notify document owner

When their documents have been processed by others

Enable the toggles (i.e. On Screen, Email/SMS, and/or Push) to send the notification(s) accordingly to the Document Owner, when their shared document is reviewed, updated, or signed by a recipient.

When their documents have completed

Enable the toggles (i.e. On Screen, Email, and/or Push) to send the notification(s) accordingly to the Document Owner, when their document workflow is complete.

When the documents are processed by them

Enable the toggles (i.e. On Screen, Email/SMS, and/or Push) to send the notification(s) accordingly to the Document Owner, when their shared document is reviewed, updated, or signed by a recipient.

With a daily summary email of all their pending documents

Enable the toggles (i.e. Email) to send a summary email to the document recipients from SigningHub, for all their pending documents on each day end, instead of sending individual email notifications for each document that is shared with them.

The summary email contains the total count of their pending documents along with the "Sign Now" button that will take them to the Bulk sign screen.

When there are subsequent changes in documents that they have received

Enable the toggles (i.e. On Screen, Email/SMS, and/or Push) to send the notification(s) accordingly to the document recipients, for every change (i.e. signed by other, annotated by other, reviewed by other, updated by other, commented by other, added approval or decline reasons by other, etc.) on the document, which they have processed earlier. However, in case of a new comment, SigningHub does not send a push notification.

Notify the recipients

When documents have been recalled from them

Enable the toggles (i.e. On Screen and/or Email/SMS) to send the notification(s) when you recall your document, either:

• to pending recipients (all those document recipient(s) who haven't yet processed the document) or,

• to all recipients (all those document recipient(s) who received the document, irrespective of whether they have processed it or not)