View your service plan & usage statistics

Usage statistics provide the real-time status of your system usage, keeping you updated about the consumed and available resources. You can view the consumed Storage, Signatures, Workflow, Users, and Template stats out of their available limits. Based on your opted service plan, the resources quota is allotted to your account, not the user. This implies that in the case of an enterprise account, the quota is collectively assigned to the enterprise and not to each enterprise user, and hence the statistics are displayed accordingly.

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View your service plan

1. Log in to enterprise admin or individual account (in case you are an individual user).

2. Click the 'Configurations' option in the navigation panel.

3. Click on the 'Plan and Billing' option. (If you are an Enterprise Admin, this will be located under the 'Enterprise Configurations' section. If you are an Individual User, this will be located under the 'Personal Configurations' section.)

4. The 'Plan and Billing' screen will appear, listing the details of your subscribed service plan.

   1. You can also upgrade your service plan by clicking the 'Upgrade plan' button.

   2. You can view the plan, and signature usage statistics by expanding the respective section.

1. Only the Account Owner has access to view the subscribed service plan and usage details:

   1. For an Enterprise Service Plan, this information is available to the Enterprise Admin.

   2. For an Individual Service Plan, only the Individual User can view these details.

2. "Simple Electronic Signatures" usage statistics will only be displayed if the "SIMPLE_ELECTRONIC_SIGNATURES" module is enabled in the license.