Create a New Account

You can also register new accounts directly from the SigningHub Admin interface. The respective users can be configured to receive account activation emails, through which they can activate their accounts.


Create a new account

  1. Click the 'Accounts' option from the navigation panel. The 'Accounts' screen will appear.

  2. Click theicon from the grid header.

  3. The 'Create account' screen will appear to add the account details. It comprises of two sections, i.e. 'Basic Information', 'Service Plan'. Specify the basic information and click the button to provide the respective account details.

  4. Click the 'Create' button. A new account will be saved and displayed in the list. See the table below for field descriptions.

Basic Information

Fields

Description

Name

Specify the name of new account owner.

Email

Specify a unique email ID for this account.

Common Name

This field is used for the certificate name that is issued to each registered user. The issued certificate identifies the user and their enterprise. The Common Name field is auto-filled as per the account owner's name, but you can change it as required.

Mobile Number

Specify the mobile number of this account owner along with the respective country and area codes.

Job Title

Specify the job title of this account owner.

Company Name

Specify the company name of this account owner.

Cloud Signature Consortium (CSC) User ID

Specify the Cloud Signature Consortium (CSC) User ID. This user ID will be used for performing signatures using the Cloud Signature Consortium (CSC) server where "Client Credentials" has been selected as the "Auth Type" in the CSC Connector.

National ID

Specify the national ID number of this account owner. National ID helps to identify users in the workflow.

Language

Specify the language (i.e. English) of this account owner. This field is controllable from Global Settings > Default Locale, see details.

Country

Specify the country (i.e. United Kingdom) of this account owner that shall be saved in the user's profile and signing details. By default the value of this field is fetched from the Global Settings > Default Locale, see details.

Service Plan

Select a service plan from the list for this account.

  1. Only active service plans, those with a start date in the past and an end date in the future, will be available for selection.

Enterprise Name

In case the (above) selected service plan is for an enterprise registration, then this field is appeared. Specify the name of enterprise.

Send Email

Specify when SigningHub should send the notification email to the newly registered user, i.e.:

  • None: select this option when you want the user to be auto-activated without receiving any email. As a result, four fields will appear, i.e. Password, Confirm Password, Security Question, and Security Answer. Fill in these fields with the respective information. The specified password should comply with the system password policy.

  • Send Registration Email: select this option when you want the user to be auto-activated without receiving the activation email. As a result, four fields will appear, i.e. Password, Confirm Password, Security Question, and Security Answer. Fill in these fields with the respective information. The specified password should comply with the system password policy. Only the registration email will be sent (to the user) that contains the information like the admin name who has registered the user, and the enterprise name in which the user has been registered. This option is recommended when the user needs to use an external IDP (i.e. Active Directory, Salesforce, LinkedIn, etc) for system authentication.

  • Send Activation Email: this option will only appear if the user has got the signing keys ownership (i.e. "Protect server-side signing keys with user password" option is enabled) in the (above) selected service plan. Select this option when you want the user to receive the activation email and activate their account through it. This option is recommended when the user needs to use the SigningHub ID for system authentication.

  1. RA Signing ID filed will be shown only if "Remote Authorisation" is enabled in user's Service Plan.

  2. CSP Signing ID filed will be shown only if "Protect Server-side signing keys with user password" and "Push Newly Created Certificates to ADSS CSP" will be enabled in the user's Service Plan.


Account registration and activation without email

You can also auto-activate a user account from here (i.e. SigningHub Admin interface) without sending them the activation email. This is useful for those clients who don't want to receive activation emails or don't intend to configure SMTP servers in their on-premises deployments. However, it is applicable against those service plans only, in which the user has ownership of the signing keys ownership i.e. the "Protect server-side signing keys with user password" option has been enabled.

To configure this:

  1. While creating a new account, specify all the relevant details.

  2. Select the "None" option from the "Send Email" field.

  3. Consequently, four fields will appear, i.e. Password, Confirm Password, Security Question, and Security Answer. Fill in these fields with the respective information. The specified password should comply with the system password policy. All the fields are mandatory, so you can't leave any of these fields blank.

  4. Click the "Create" button.

  1. A new enterprise account is always created with two roles, i.e. Enterprise Admin and Enterprise Users. SigningHub assigns the "Enterprise Admin" role to the account owner, and the "Enterprise Users" role to all other users, for whom a role has not been specified.

  2. The user name and their certificate name can be the same or different, as required.

  3. SigningHub does not allow its users to set as password the following:

    • Their user account (i.e. Email Address)

    • The last used password

    • Their full user name

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