View Account Activities
SigningHub records the high-level activities of each account along with particular date and time stamps, and other details to provide an effective audit trail. There are mainly 5 types of activities that are logged against each user, i.e. Account/ User, Document, Billing, Settings and Enterprise-related activities.
View account activity
Click the 'Accounts' option from the navigation panel. The 'Accounts' screen will appear.
Search for the account whose activity you want to view.
Now click the menu icon
adjacent to it, and select the "User Activity" option.A screen will appear, click the "Activity" tab. All the activities related to this user account will be listed. Scroll down the grid to view the older activity logs. The system will keep fetching the records accordingly. You can also view the associated information of each activity by clicking the "Details" option.
Logged Activities
The following activities are logged when a user:
Account/ User:
Creates an account
Activates their account
Logs in
Logs out
Is invited by an enterprise admin
Accepts an invitation
Declines an invitation
Login attempt is failed
Sends a forgot password request
Session time is out
Changes their account password
Upgrades their account
Account is locked
Account is unlocked
Document:
Uploads a document
Adds a document from the library
Opens a document
Closes a document
Adds a contact in a document
Adds a comment in a document
Adds an attachment in a document
Adds a text field in a document
Fills in a form in a document
Adds initials in a document
Adds in-person sign-in in a document
Signs a document
Share a document
Recalls a document
Reviews a document
Declines a document
Hosts in-person signatures
Updates a document
Renames a document
Deletes a document
Prints a document
Downloads a document
Uploads/ Adds a document in the library
Updates a document in the library
Deletes a document from the library
Creates a document template
Updates a template
Deletes a template
Applies a document template
Completes a document workflow
Settings:
Updates general settings
Updates the account password
Updates account security question
Updates locale settings
Updates signature settings
Updates signature appearance settings
Adds a contact
Updates a contact
Deletes a contact
Imports a CSV file to add contacts
Adds a group
Updates a group
Deletes a group
Updates a notification email
Updates the notification email content
Resets a notification email to the default
Adds a legal notice
Updates a legal notice
Deletes a legal notice
Delegates its signing authority
Billing:
Makes an online payment
Cancels an agreement with Worldpay
Enterprise:
Updates the enterprise profile
Changes a user role
Deletes a user
Invites a user
Imports a CSV file to invite users
Resends an invitation to a user
Deletes an invitation
Creates a new role
Updates an existing role
Deletes an existing role
Adds an enterprise contact
Updates an enterprise contact
Deletes an enterprise contact
Imports a CSV file to add enterprise contacts
Adds a new enterprise group
Updates an existing enterprise group
Deletes an existing enterprise group
Adds an enterprise template
Updates an enterprise template
Deletes an enterprise template
Uploads/ Adds a document in the enterprise library
Updates a document in the enterprise library
Deletes a document from the enterprise library
Updates a notification email
Updates the notification email content
Resets a notification email to default
Updates application integration settings
Updates report settings
Updates document settings
Adds an enterprise legal notice
Updates an enterprise legal notice
Deletes an enterprise legal notice
Adds a certificate filter
Updates a certificate filter
Deletes a certificate filter
Enables their enterprise user
Disables their enterprise user
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