Billing
The Billing section in SigningHub enables administrators to manage billing-related configurations for charging end users based on their service usage. From this page, you can enable or disable billing, configure payment gateways, define default currencies and conversion rates, and set policies such as grace periods for failed payments. Additionally, you can manage company details (e.g., address, support, and sales email addresses) that appear on invoices. These settings ensure smooth and transparent billing operations for both enterprises and end users.
Configure billing for the users
Click the 'Configurations' option from the navigation panel.
Click the 'Billing' option.
The 'Billing' page is displayed for you to make the necessary changes.
Configure these settings as required and click the 'Save' button. See the table below for field descriptions.
Billing Configurations
Fields
Description
Enable Billing
Tick this check box to enable the billing functionality for your SigningHub deployment. If you intend to use the SigningHub development for your internal use and do not have billing requirement, keep this check box un-ticked. This will hide the billing options from both the ends (SigningHub Web and SigningHub Admin).
Payment Gateway
Select a default payment gateway for your SigningHub Desktop Web. The selected payment gateway will be used to make all the payment transactions for SigningHub Desktop Web.
The payment gateways are managed through the connectors section.
Require VAT Number from European Customers
This check box will only appear if the selected "Payment Gateway" is "WorldPay". Tick this check box if you require the VAT numbers of your European customers. Based on the configured language of the SigningHub GUI, the system will automatically prompt for VAT number when a European customer makes a billing transaction.
Default Currency
Select a default currency (i.e. EUR, GBP, BDT, or USD) for all the billing transactions.
Conversion Rate of EUR to USD
Specify the conversion rate of the default currency into USD.
Conversion Rate of EUR to GBP
Specify the conversion rate of the default currency into GBP.
Conversion Rate of EUR to BDT
Specify the conversion rate of the default currency into BDT.
Failed Payment Grace Period (days)
Specify the grace time period (in days) for your end users when their service plan has expired. The system wont halt the SigningHub services during the specified grace period.
Payment Description
Specify any payment related description for your record.
Sales Email Address
Specify the email address where your end users could send their sales inquiries. This address will also be displayed on the billing invoices.
Company Address
Specify your company physical address to show on the billing invoices.
Support Email Address
Specify the email address where your end users could send their support inquiries. This address will also be displayed on the billing invoices.
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