General
The General section of Global Settings in the SigningHub Admin portal defines the fundamental parameters required to identify, access, and operate the SigningHub web application. These configurations cover essential system information, public access URLs, and key user preferences that ensure proper functioning and a consistent experience across the platform.
Configure the 'General' parameters in Global Settings
Click the 'Configurations' option from the navigation panel.
Click the 'Global Settings' option.
Select the 'General' option from the drop-down.
Configure these settings as required and click the "Save" button. See the table below for field descriptions.
Global Settings - General
Fields
Description
Installation name
Specify your on-premises installation (system) name that will be used throughout SigningHub Desktop Web, i.e. My SigningHub. This name will also be used to send the system generated emails to the recipients and in the title of browser tab.
Company name
Specify your company name that will replace the "copyright" text on SigningHub Desktop Web, wherever it is used. The specified company name will be shown in the About dialog and under the Login Page, Dashboard and Billing Invoices.
Admin address (Public)
Specify the admin URL of your deployment that is accessible to all the SigningHub Admin users, i.e. https://www.admin.mySigningHub.com.
Web address (Public)
Specify the public URL of your deployment that is accessible to all the SigningHub Desktop Web users, i.e. https://www.web.mySigningHub.com. This URL is also used in the notification email links that are sent to the recipients.
Web API address (Public)
Specify the public URL for 3rd party business applications through which they can be connected to the SigningHub Web API, i.e. https://www.api.mySigningHub.com
Create account web page
Specify the registration URL to which the users can be directed for sign up, i.e. https://www.mySigningHub.com/Register. However, if you don't require the "Register" link on web, enter "None" in this field.
Core address (Public)
Specify the URL of SigningHub Core, i.e. https://machine-name:81. SigningHub Core internally use this URL along with "Core Manager Port" to communicate with its database.
Admin API address (Public)
Specify the public URL for 3rd party business applications through which they can be connected to the SigningHub Admin API, i.e. https://www.api.mySigningHub.com
Redirect URL on close / finish
Specify a URL of any webpage where the recipients (coming via email link) could be redirected upon finishing their signing activity, i.e. https://www.signinghub.com/pricing-plan-selection/ This URL can be overruled by the one defined in enterprise advanced settings.
Admin help page URL
Specify the URL of the administrator's guide where Administrator could be redirected to this URL upon selecting 'Help' option displayed in 'Profile' drop down menu. By default this field will be blank and 'Help' option will not be displayed in 'Profile' menu.
Web help page URL
Specify the URL of the user guide where Enterprise Owner, Enterprise User or Individual User could be redirected to this URL upon selecting 'Help' option displayed in 'Profile' drop down menu. By default this field will be blank and 'Help' option will not be displayed in 'Profile' menu.
Admin password authentication
Tick this check box to enable SigningHub to ask for the admin password as well, when they choose their SSL certificate (from the list) for system login. This will work as two-factor authentication, where SigningHub admin users will have to first select their certificate and then provide their password to log into SigningHub Admin. In case, an admin does not have their password, then after successful login through SSL certificate, they will be redirected to a screen to set a password for themself and re-login. Once set, an admin can change their password from the "Change Password" option, under profile drop down menu (available at the top right corner of screen). If you do not want this two-factor authentication for your admin users, keep this check box unticked.
Ensure terms of service and privacy policy is agreed
Tick this checkbox to show the "Service Agreement" dialog on the login page of SigningHub Desktop Web and SigningHub Mobile Web, before letting in a successfully authenticated user into their SigningHub account. The "Service Agreement" dialog contains the links of the "Terms of Service" and "Privacy Policy" pages, on which formal consent is required from each user as a part of GDPR compliance, before they could use their account. You can customise the content of these links from the Service Agreements section. If you do not want the "Service Agreement" dialog to appear to the end-users on their login screens, keep this check box unticked.
Allow users to add national ID
Tick this checkbox to allow the SigningHub Desktop Web and SigningHub Mobile Web users to add their unique identity. This ID can be a RUT/ RUN/ eID or any unique identifier in addition to the user email ID. When allowed, the "National ID" field will be available on the following areas: The "Register Enterprise User" dialog The "Registered Enterprise Users" screen The "General" section of User Profile The Workflow screens related to recipient, i.e. Add Recipient, Update Recipient, Replace Recipient, etc. The Template screens related to recipient adding and updating The document viewer The "Delegate Signing" screen The "Advance Search" dialog of Enterprise Users
Use recipient's selected language for sending emails
Tick this check box to enable SigningHub to send out emails to a recipient , in the language, based on the recipient's notification settings. If you do not want SigningHub to send out email notifications based on the recipient's selected language, keep this box unticked. In case the check box is unticked, the system will use the language based on the document owner's notification settings.
Only display the logos of the authentication and signing profiles
Tick this checkbox if you only want to display the logos and not the names of the authentication profiles on the login screen, and of the signing profile on the signing servers dialog box while signing. By default, this checkbox will be unticked. If you want to display the names as well as the logos of the authentication profiles and the signing profile, keep this checkbox unticked.
Trusted device authentication
Tick this checkbox to enforce two factor authentication when a user logs in from a new device, browser, or location. Once verified, the device will be marked as trusted and future logins from the same environment will not require two factor authentication unless the device details change or the trusted token expires. By default, this checkbox will be unticked. If you do not want to enforce two factor authentication for new or unrecognized devices, keep this checkbox unticked.
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