Make a Manual Payment

You can also make the manual payments through the SigningHub Admin interface. This is useful in situations when payments are to save against the private service plans, or against those online payments that have failed due to any technical reason.

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Make a manual payment record

1. Click the 'Billing' option from the navigation panel. The 'Billing' screen will appear.

2. Click theicon from the grid header.

   
3. The 'Manual Payment' screen will appear to add the payment details.

4. Specify the payment details accordingly and click the 'Save' button. A new payment transaction will be made and shown in the payments list. See the table below for field descriptions.

Manual Payment
Fields	Description
Account Owner Email	Specify the email ID of the account owner against which payment is to make. This will bring the read-only fields of "Service Plan" and "Monthly Price" to view the related information.
Service Plan	Read only field to display the subscribed service plan of the above mentioned account owner. Click to view plan details.
Monthly Price	Read only field to display the monthly price of the subscribed service plan.
Yearly Price	Read only field to display the annual price of the subscribed service plan.
Mode	Specify the payment mode, i.e. Monthly or Yearly.
Payment Amount	Specify the payment amount to be added in the system. From the adjacent drop down, choose the payment currency, i.e. USD, GBP, EUR, BDT, etc.
VAT Number	Specify Value Added Tax (VAT) number of the account owner.
Transaction ID/ Charge ID	When making a manual payment, specify any ID that can be used as transaction ID/ charge ID of the payment.
Agreement ID/ Customer ID	The agreement ID/ customer ID is auto populated when you make a manual payment against an account whose billing is already Active. However, when you make a manual payment against an account that is using a private service plan then you will need to manually specify the agreement ID/ customer ID.
Remarks	Specify the reason of making this manual payment.

1. ​For a payment made through WorldPay, the "Agreement ID" and "Transaction ID" fields are used in the payment records.

2. For a payment made through Stripe, the "Customer ID" and "Charge ID" fields are used in the payment records.

3. For a payment made through SSLCommerz, the "Transaction ID" or "Charge ID" fields are used in the transaction record.

4. For "Pay As You Go" plans, the due date will be 1 year from the latest payment made.

5. The "Pay As You Go" plans do not support recurrent payments.