Manage Operator Logs

SigningHub records the high-level activities of each SigningHub Admin operator along with particular date and time stamps, and other details to provide an effective audit trail. These activities are maintained against the following modules of SigningHub Admin for each operator, i.e.:

• Configurations

  • Global Settings

  • Connectors

  • Authentication Profiles

  • Certification Profiles

  • Signing Profiles

  • Electronic Seal Profiles

  • Verification Profiles

  • Virtual ID Profiles

  • Workflow Evidence Report

  • Billing

  • Branding

  • License

  • Document Settings

  • Data Settings

  • Instances

  • Service Agreements

  • Redis

  • Advanced Reports

• Service Plans

• Accounts

• Billing

• Access Control

• Logs

• Reports

• Advanced Reports

Moreover, these logs are also produced for adding, updating and deleting a Service Agreement.

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View operator logs

1. Click the 'Logs' option from the navigation panel. The 'Operator Logs' screen will appear.

   
2. The logs of all the SigningHub Admin operators will be displayed. See the table below for the column descriptions.

Operator Logs
Fields	Description
Performed At	Field to display the time and date stamp at which an activity was performed.
Performed By	Field to display the user email id who performed an activity.
Activity	Field to display what action was performed in an activity i.e. Logged in, Logged out, Added, Updated, Deleted, etc. The activities that appear in blue color are the links which further display the details of previous and new values of an activity upon clicking.
Module	Field to display the module name on which an activity was performed.
Information	Field to display the concise description of the performed activity, i.e. Session Duration, Service Plan name, etc.

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View the change in system settings

When an operator performs an addition or updation activity in SigningHub Admin, you will have the option to further dig down into the operator log to view what was actually added or updated in SigningHub. The system will provide the 'Before' and 'After' values of all the fields that were changed against a logged activity. For this:

1. Click the activity, and a dialogue will appear to display the respective details of the actual change.

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View details of an operator log

1. Click the "Details" link against a log to view its respective details. A dialogue will appear to display the respective IP Address and User Agent through which the activity was performed.