System Reports
SigningHub provides certain real-time statistical reports related to Service plans, Billing, Accounts, Documents, and Signatures that could facilitate the stakeholders in making the appropriate business decisions. Access to the "Reports" option can be controlled from the "Access Control" area, so its accessibility can be restricted to the concerned operators/ officials.
View a system report
Click the 'Reports' option from the navigation panel. Select the desired report from the "Reports" drop-down. The respective stats will be displayed accordingly.
Currently, the following reports are being offered. The retrieved stats from these reports can be exported to Excel files as required.
Service Plan: This report provides the stats about the total number of registered accounts against each service plan inside your deployment.
Billing: This report provides the billing insight forpie chart each month against your deployment. It comprises the number of new payments, new revenue received (in terms of the default currency), number of recurring payments, recurring revenue received (in terms of the default currency), total VAT, total number of new and recurring payments, and aggregated amount of new and recurring revenue received.
Account - Registrations: This report provides the registrations-related stats of each month against your deployment. It comprises the total number of accounts that are registered, activated, inactivated and deleted. You can also search these records on the basis of "from" and "to" dates.
Account - Login: This report provides the login-related stats of each month against your deployment. It comprises the number of users who activated their accounts, never logged in, logged in only once, logged in 2 to 5 times, and logged in more than 5 times. You can also search these records on the basis of "from" and "to" dates.
Account - Workflows: This report provides the workflow-related stats of each month against your deployment. It comprises the number of users who activated their accounts, never shared any document, shared only once, shared 2 to 5 times, and shared the documents more than 5 times. You can also search these records on the basis of "from" and "to" dates.
Account - Signatures: This report provides the signatures-related stats of each month against your deployment. It is comprised of a number of users who activated their accounts, never signed any document, signed only once, signed 2 to 5 times, and who signed the documents more than 5 times. You can also search these records on the basis of "from" and "to" dates.
Account - SMS Usage: This report provides the SMS related stats for each individual/ enterprise account against your deployment. It entails information regarding the total number of SMS that have been consumed by each account. You can search these records based on the account name, email or enterprise name, sort them in ascending or descending order by clicking the respective column header and can also download them in an Excel sheet.
Document Owner's SMS quota will be consumed when:
Send SMS on document opening when One Time Password (OTP) is configured for Document Access Authentication
Send SMS on document signing when One Time Password (OTP) is configured for Document Signing Authentication
Account Owner's SMS quota will be consumed when:
Send SMS on login when One Time Password (OTP) is configured as a secondary authentication method at login time
Send SMS on document signing when One Time Password (OTP) is configured as a secondary authentication method at signing (Single or Bulk) time
Send SMS to verify the mobile number in your profile when One Time Password (OTP) authentication is enabled in your service plan
Account - Excluded Domains: Use this field to specify those domains that you want to exclude from the report's stats, and click the "Save" button at the bottom of the screen. You can use a comma to add multiple domains. If you leave it blank, SigningHub will show the stats of all the domains in reports.
Documents - Statistics: This report provides the documents related to stats for each individual/ enterprise account against your deployment. It entails information regarding the total number of documents that have been uploaded, shared, signed, declined, approved, and updated by each account and also the disk space they are consuming. It also allows viewing the inside details at the user level against each enterprise account. You can search these records based on account name or email, and can also sort them in ascending or descending order by clicking the respective column header. Click an enterprise account from the grid to view its user-level details. It provides the user-based counts of uploaded, shared, signed, approved, updated, and declined documents, along with their consumed disk space. You can search these records on the basis of "from" and "to" dates or user name/ email, sort them in ascending or descending order as required, and also download them in an Excel sheet.
Documents - Charts: This provides a graphical representation of the documents related stats of your deployment. This includes pie-chart, bar-chart and timeline of document activities.
Documents by Status - This pie chart delineates the status-based counts of total documents within your deployment, i.e. Draft, In Progress, Pending, Signed, Approved, Updated, Declined, and Completed documents.
Top Ten Accounts by Document Activity - This bar chart lets you choose a document activity (i.e. Shared, Uploaded, Signed, etc.) from the given list and specify the date parameters to see its top ten performers from your deployment. Click the
menu from the top right corner of the bar chart to specify your preferences, i.e. Top ten users who have: Shared the highest number of documents in a specified time period
Uploaded the highest number of documents in a specified time period
Signed the highest number of documents in a specified time period
Declined the highest number of documents in a specified time period
Approved the highest number of documents in a specified time period
Updated the highest number of documents in a specified time period
Consumed the largest portion of disk space in a specified time period
Timeline by Document Activity - This timeline allows you to choose a document activity (i.e. Shared, Uploaded, Signed, etc.) from the given list, frequency, and the date parameters to view their respective graph. Click the
menu from the top right corner of the timeline to specify your preferences, i.e.Total number of documents shared on a daily basis within a specified time period by all users
Total number of documents signed on a weekly basis within a specified time period by all users, and so on.
Signatures - Statistics: This report provides the signatures related stats for each individual/ enterprise account against your deployment. It entails information regarding the total number of signatures that have been consumed by each account, along with their respective Signatures according to level of assurance, Simple Electronic Signatures, and In-person signatures counts breakup. It also allows viewing the inside details at the user level against each enterprise account. You can search these records based on account name or email, and can also sort them in ascending or descending order by clicking the respective column header. Click an enterprise account from the grid to view its user-level details. It provides the user-based counts of consumed signatures and In-person signatures. You can search these records on the basis of "from" and "to" dates or user name/ email, sort them in ascending or descending order as required, and also download them in an Excel sheet.
Signatures - Charts: This option provides the graphical representation of signatures related stats of your deployment. This includes pie charts, bar charts and a timeline of document activities.
Signature Quota - This pie chart delineates the total number of signatures, digital signatures and in-person signatures that have been consumed in your deployment.
Simple Electronic Signature Quota - This pie chart delineates the total number of Non-PKI signatures that are simple electronic signatures that have been consumed in your deployment.
Consumption by Signature Levels - This pie chart delineates the total number of electronic signatures, digital signatures and in-person signatures that have been consumed in your deployment.
Top Ten Accounts by Signature Levels - This bar chart lets you select a signature level from the given list and specify the date parameters to see its top ten performers from your deployment. Click the
menu from the top right corner of the bar chart to specify your preferences, i.e. Top ten users who have: Applied the highest number of Simple Electronic Signatures (SES) in a specified time period
Applied the highest number of Electronic Seal (eSeal) in a specified time period
Applied the highest number of Advanced Electronic Seal (AdSeal) in a specified time period
Applied the highest number of Qualified Electronic Seal (QESeal) in a specified time period
Applied the highest number of Advanced Electronic Signature (AES) in a specified time period
Applied the highest number of High Trust Advanced Signature (AATL) in a specified time period
Applied the highest number of Qualified Electronic Signature (QES) in a specified time period
Applied the highest number of in-person signatures in a specified time period
Timeline by Signature Levels - This timeline lets you choose a signature level from the given list, frequency, and date parameters to view its respective graph. Click the
menu from top right corner of the timeline to specify your preferences i.e.Total number of Simple Electronic Signatures (SES) applied on a daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of Electronic Seal (eSeal) applied on a daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of Advanced Electronic Seal (AdSeal) applied on a daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of Qualified Electronic Seal (QESeal) applied on a daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of Advanced Electronic Signature (AES) applied on daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of High Trust Advanced Signature (AATL) applied on daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of Qualified Electronic Signature (QES) applied on daily/weekly/monthly/yearly basis within a specified time period by all users
Total number of in-person signatures applied on a daily/weekly/monthly/yearly basis within a specified time period by all users
Download the report stats in an Excel sheet
Click the 
button available at the bottom of the "Report" screen. The Excel sheet file is downloaded to your local Downloads folder.
Last updated